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Online Fraud

Warning: Increasing risk of online fraud – please stay vigilant.

Fraud is a growing problem for all of us therefore it is vital that you are vigilant and safeguard your personal and financial information.

The increase in fraud highlights the growing threat posed by scams, as well as the growth in sophisticated online attacks such as data breaches and malware. Criminals are targeting customers directly, using scams to obtain personal information and in some cases transferring money directly to the fraudsters.

One of the current tactics that we want to make you aware of is how fraudsters hack into email chains between a house buyer or seller and their solicitors

The fraudster monitors the communications using malware that looks for keywords like house purchase, deposit, buy and payment and then they make their move.

They hack into the email account and contact the client disguised as their solicitor’s firm. The fraudsters tell the client by email that the solicitor’s bank account details have changed and give the details of the ‘new’ account for the deposit/purchase funds to be sent to.

Unknowingly, the client transfers their money to the ‘new’ false account. The false account is owned by the fraudster, leaving the client at a substantial financial loss.

Unfortunately, in these circumstances, the funds cannot be recovered because they are authorised.
Advice on protecting yourself:

  • Don’t feel pressured into changing any bank details. If you receive an email stating a change in the bank details, you should ring your solicitor on a previously used telephone number. Hunt & Coombs LLP will not email you to tell you that our bank details have changed;
  • Check the email address carefully and if in doubt phone your solicitor to check the information is correct;
  • Buyers and sellers should avoid using public Wi-Fi systems to check emails when house purchases are being made. Fraudsters can easily hack into vulnerable Wi-Fi systems; and
  • Avoid sharing social media posts about buying/selling your house. Fraudsters may get hold of this information and know the next step is a large financial transaction.

At Hunt & Coombs Solicitors, our systems and technology enable us to ensure that the data we hold is confidential and secure. We take fraud seriously and have systems in place to help protect us, for example we have CEO impersonator tracking software in our email system. We will continue to strive to stay at the forefront in cyber security and are currently working towards the National Cyber Security Centres’ Cyber Essentials Accreditations.

Download our advice on protecting yourself against online fraud here.

Cyber-attack affecting firms serviced by the IT provider CTS

Around 80 firms have been unable to complete transactions following a service outage affecting IT provider CTS.

Whilst this firm is not directly affected by this ongoing incident, where there are firms in a related chain of transactions who are, this may have an impact upon completion of their transaction.

Related News & Insight

Cyber Essential Certified Plus Accreditation Logo

We are delighted to announce we have again been awarded Cyber Essentials Plus

Committed to safeguarding information from online fraud Online fraud is a growing problem for all of us so it is vital that we remain…

Key contact

Pippa Woodcock

Associate - Team Leader Residential Property

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Legal 500 Leading Firm Hunt & Coombs received Investors in the Environment Green accreditation again

Hunt & Coombs LLP is a Limited Liability Partnership registered in England and Wales, Registration no. OC320243, VAT no. 120013160. Hunt & Coombs LLP is authorised and regulated by the Solicitors Regulation Authority with Registration no. 443035. A list of members is available at 35 Thorpe Road, Peterborough PE3 6AG.
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